Delivery & Returns on PlanetFoot.com
Fast, tracked delivery tailored to your country
At PlanetFoot.com , all orders are carefully prepared from our stores:
PlanetFoot Le Perthus — 102 Avenue de France, 66480 Le Perthus, France
PlanetFoot Perpignan — 3 Rue des Trois Journées, 66000 Perpignan, France
Free delivery is automatically applied as soon as your basket reaches the threshold corresponding to your country.
- France : free shipping from €30 via Mondial Relay (Relay Point).
- Europe : free from €99 to €150 depending on the country and mode.
- Canada : Free for orders over $350 CAD .
Our different delivery methods
Delivery in France
- Mondial Relay (Relay Point) : 2 to 5 working days — €4.90 for baskets < €30 — free from €30 .
- Colissimo Home Delivery : 2 to 3 working days — €5.00.
- UPS Home Delivery : 2 to 5 business days — €10.00.
- Chronopost 6pm Express : 1 to 2 working days — €8.50.
Delivery in Europe
-
Standard International : from €4.90 — 2 to 8 business days
(available from €99 to €150 depending on the country). -
International Express : from €9.90 — 1 to 3 business days
(available from €149 to €150 depending on the country).
Examples of free delivery thresholds:
- Germany, Belgium, Luxembourg: Standard from €99 / Express from €149.
- Spain: Express shipping from €99.
- Italy: Standard from €99 / Express from €149.
- Netherlands: Standard from €100.
- Portugal (excluding Azores & Madeira): Standard from €100.
- Northern & Eastern Europe (e.g. Denmark, Sweden, Finland, Poland, Czech Republic, Slovakia, Slovenia, Romania, Bulgaria, Greece, Estonia, Latvia, Lithuania): Free standard service from €250.
Switzerland, United Kingdom & Rest of the World
- Switzerland : CHF 14.90 — 2 to 8 working days ( taxes and duties to be borne by the customer ).
- United Kingdom : £14.90 — 1 to 3 working days ( any taxes/customs charges to be borne by the customer ).
- Rest of the World – Standard : €22.90 — delivery times vary depending on the country.
- Rest of the World – Express : €39.90 — delivery times vary depending on the country.
USA & Canada
- United States : $46.90 — 5 to 12 business days ( taxes/customs at customer's expense ).
- Canada : $40.00 CAD — 5 to 12 business days ( free for orders over $350 CAD ).
DOM-TOM
-
Home Delivery : €15.90 — 5 to 10 business days
(Guadeloupe, Réunion, Mayotte, Martinique, French Guiana, etc.).
100% free returns within 100 days
We offer a clear return policy:
- France : Free returns within 100 days.
- International : returns accepted within 100 days ( return shipping costs are the responsibility of the customer ).
Personalized items (flocking, embroidery) or worn/damaged items are not eligible for return.
Commitment & follow-up
- A tracking number is sent with each shipment.
- Orders are usually processed within 24 to 48 business hours .
- Items from the same order are shipped together unless otherwise stated.
- For any specific request (gift wrapping, special transport), a personalized quote is possible.
Customer service contact : contact@planetfoot.com
PlanetFoot — Your 100% football shop, with fast, reliable delivery adapted to each country.
