Shipping & Returns on PlanetFoot.com
Fast, tracked shipping tailored to your country
On PlanetFoot.com, all orders are carefully prepared and shipped from our stores:
- 📍 PlanetFoot Le Perthus — 102 Avenue de France, 66480 Le Perthus, France
- 📍 PlanetFoot Perpignan — 3 Rue des Trois Journées, 66000 Perpignan, France
Local Services & Pick-up
Click & Collect
Free at our interconnected stores in Le Perthus and Perpignan.
Local Delivery (€3.00)
Home delivery within a 20km radius of Perpignan and 15km radius of Le Perthus.
Delivery in Metropolitan France
| Delivery method | Estimated delivery times | Price | Free delivery |
|---|---|---|---|
| Mondial Relay (Pick-up Point/Locker) | 2 to 5 days | €4.90 | From €30 |
| Standard home delivery | 2 to 4 days | €6.50 | — |
| Express home delivery | 1 to 2 days | €8.50 | — |
International & French Overseas Territories
- Europe: Free from €99 to €150 (depending on country). Eastern Europe free from €250.
- Switzerland: CHF 10.00 (Colissimo with signature).
- United Kingdom: GBP 10.00 (International Express).
- Canada: CAD 40.00 (Free from CAD 350).
- USA: USD 46.90 (International Home Delivery).
- French Overseas Territories: €15.90 (5 to 10 working days).
Returns & Right of Withdrawal
You have 100 days to return your items:
- France: FREE returns.
- International: Returns accepted, costs at the customer's expense.
Note: Personalized products (flocking, embroidery) or worn/washed items are not eligible for return.
