Delivery & Returns on PlanetFoot.com
Fast, tracked delivery tailored to your country
At PlanetFoot.com, all orders are carefully prepared and shipped from our stores :
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PlanetFoot Le Perthus — 102 Avenue de France, 66480 Le Perthus, France
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PlanetFoot Perpignan — 3 Rue des Trois Journées, 66000 Perpignan, France
Free delivery is automatically applied as soon as your basket reaches the threshold corresponding to your country and chosen delivery method.
Free delivery — main thresholds
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France : free shipping from €30 via Mondial Relay (Collection Point)
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Europe : free shipping from €99 to €150 depending on the country and shipping method (standard or express)
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Northern & Eastern Europe : Free standard service from €250
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Canada : Free for orders over $350 CAD
Our delivery methods
Delivery in France (mainland France)
| Delivery method | Estimated delivery times | Price | Free delivery |
|---|---|---|---|
| Mondial Relay – Pickup Point | 2 to 5 business days | €4.90 | From €30 |
| Standard Home Delivery | 2 to 4 business days | €6.50 | — |
| Express home delivery | 1 to 2 business days | €8.50 | — |
Delivery in Europe
International Standard
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Delivery time: 2 to 8 business days
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Free delivery on orders between €99 and €250 depending on the country
International Express
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Delivery time: 1 to 3 business days
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Price starting from €9.90
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Free delivery on orders over €149 to €150 depending on the country
Examples of thresholds by country
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Germany, Belgium, Luxembourg :
Free standard shipping from €99 / Free express shipping from €149 -
Spain :
Free express shipping from €149 -
Italy :
Free standard shipping from €99 / Free express shipping from €149 -
The Netherlands :
Free standard service from €100 -
Portugal (excluding the Azores and Madeira) :
Free standard service from €100 -
Northern & Eastern Europe
(Denmark, Sweden, Finland, Poland, Czech Republic, Slovakia, Slovenia, Romania, Bulgaria, Greece, Estonia, Latvia, Lithuania):
Free standard service from €250
Switzerland, United Kingdom & Rest of the World
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Swiss :
Colissimo International with signature — CHF 10.00 — 2 to 8 business days
Import taxes and duties are the responsibility of the customer. -
United Kingdom :
Express International — 10.00 GBP — 1 to 3 business days
Any applicable taxes and customs fees are the responsibility of the customer. -
Rest of the world :
Standard International — €22.90 — variable delivery times
Express International — €39.90 — variable delivery times
United States & Canada
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UNITED STATES :
International Home Delivery — 46.90 USD — variable times
Import taxes and duties are the responsibility of the customer. -
Canada :
International Home Delivery — 40.00 CAD
Free shipping on orders over CAD 350.00
French Overseas Departments and Territories
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Home delivery — €15.90
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Estimated delivery time: 5 to 10 business days
(Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, etc.)
Returns & Right of Withdrawal
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France : Free returns within 100 days
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International : Returns accepted within 100 days , return shipping costs are the responsibility of the customer.
Personalized items (flocking, embroidery) , worn, washed or damaged items are not eligible for return.
Commitment & follow-up
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A tracking number is sent by email as soon as the shipment is dispatched.
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Orders are prepared within 24 to 48 business hours.
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Items from the same order are shipped together unless otherwise specified.
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Specific requests (gift wrapping, special transport, insurance) can be quoted individually.
Customer service contact: contact@planetfoot.com
PlanetFoot
Your 100% football shop, with reliable, transparent delivery adapted to each country.
